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Our Business Policies

Shipping Policy
Orders are normally shipped within 24 hours, and usually on the same business day if the order is received
before 11AM (Arizona Time). If your order cannot be shipped within 5 business days then you will be
notified by regular mail and/or email. For additional shipping information, select a link below.

USA Shipping Information
International Shipping Information

Charge Policy
Your credit card will not be charged until your order is ready to be shipped. For authorized returns, your
credit card will be credited within 24 hours of receipt of your return.

Check Payment Policy
We accept personal and business checks for prepay orders, but we reserve the right to delay shipment
of your order to up to 10 business days for check clearing.
Return Policy
We offer a 30-day, unconditional, money-back guarantee on all of our products. If you're not satisfied with
any product, for any reason, just return it within 30 days of purchase for a full refund. After 30 days, we
accept returns for defective merchandise only. Please call us at 877-603-3578 (toll-free) or 480-345-0679,
or email us at to let us know that you're making a return.
NO returns will be accepted after 30 days of purchase without prior contact. For faster service, please
have the following information on hand when calling for an RMA number:
customer name, invoice number and the nature of the problem. At our discretion, we will issue a credit or send
a replacement. Replacements will be shipped using the same shipping method as the original shipment.

Order Cancellations
To cancel orders, please call us at 877-603-3578 (toll-free) or 480-345-0679. You can also email us at

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