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Technical Support - Printing Issues


When I attempt to print a page from a manual, the page comes out blank.
This can occur when your system is low on resources. Try rebooting your computer system, after shutting off
your printer for 15 seconds.

When I print pages from a manual, only the odd pages print, or only the even pages, or they print
backwards (mirror image).

On the print confirmation screen, select the option "Print as image". See below for specific information
for Acrobat Reader version 6.0 or 5.x.

When I print pages from a manual, the page numbers at the bottom do not appear on the printed page.
On the print confirmation screen, set 'Page Scaling" to "None" for Acrobat 6.0 or select the option
“Shrink oversize pages to paper size” for Acrobat 5.x. See below for additional information.


Printing with Adobe Acrobat Reader 6.0
When you use the print command, the print confirmation window will be displayed.
We suggest the following setting for obtaining the best print results when using Acrobat Reader version 6.0.

1. The option “Print as image” should be selected.
   1. Choose File > Print, and then click Advanced.
   2. Select Print As Image and any other desired printing options.
   3. Click OK to close the Advanced Print Setup dialog box, and then click Print.

2. The option to "shrink large/oversize pages to paper size” should be turned off for printing 8.5 x 11 pages.
(If page truncation occurs, turn this option back on)

   1. Choose File > Print
   2. Set the option for "Page Scaling" to "None", and then click OK.

3. Enable the printing of comments.
Some of our products contain revision information made using the Comments tool.
That information will not appear on printed pages if the Comments option is turned off at print time.
   1. Choose File > Print
   2. For the option "Print What", specify "Document and comments", and then click OK.

Also note that when printing, the print confirmation screen offers several Print Range options: All, Current page,
or Pages from:__ to:__. The default is All so be sure to specify the correct option at print time.


Printing with Adobe Acrobat Reader 5.x
When you use the print command, the print confirmation page will be displayed.
We suggest the following setting for obtaining the best print results:

1. The option “Print as image” should be selected (check mark).

2. The option “Shrink oversize pages to paper size” should be off (no check mark) for printing 8.5 x 11 pages,
unless the pages are being truncated.

3. The option “Comments” should be selected. Some of our products contain revision information made using the
Comments tool. They will not appear on printed pages if the Comments option is turned off at print time.

Also note that when printing, the print confirmation screen offers several Print Range options: All, Current page,
or Pages from:__ to:__. The default is All so be sure to specify the correct option at print time.


Additional information for resolving printing problems is available at Adobe's Website.
Link to Adobe's website for tips on resolving your printing issues at
http://www.adobe.com/support/techdocs/150d6.htm



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